Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the website https://example.com/ (the “Site”). By using the Site, you agree to this Policy.
Who we are
Move to Malaysia 2025 (also “we”, “us”, “our”).
Address: 17 Linda Center, Martinborough RH12 1AS
Company No.: 57222656
Phone: +44 7727 074308
Email: hello@move2malaysia.co
For the purposes of applicable data protection laws, we act as the data controller for personal data collected via the Site.
Information we collect
- Contact Data: name, email, and message content sent via our contact form or email.
- Usage/Analytics Data: pages viewed, time on page, referrers, device and browser information, approximate location (city/country), events (via Google Analytics) and Meta Pixel where consented.
- Cookies & Local Storage: small files and settings that store preferences (for example, your cookie choice saved as “cookieChoice”) and help us analyze usage. See “Cookies” below.
- Order/Booking Data (if you buy from us): items purchased, price, currency, billing details, and transaction metadata processed through our payment providers. We do not store full card numbers.
How we use your information
- Provide, maintain, and improve the Site and content.
- Respond to inquiries and provide customer support.
- Process purchases and deliver digital products or consultations.
- Measure performance, debug issues, and enhance user experience.
- Comply with legal, tax, and accounting obligations.
Legal bases (EEA/UK)
- Consent: analytics/marketing cookies (you can withdraw anytime via the cookie banner or browser settings).
- Contract: to process your orders or bookings and provide purchased services.
- Legitimate Interests: Site security, preventing fraud, responding to requests, improving content.
- Legal Obligation: record‑keeping and compliance with applicable laws.
Sharing your information
- Service providers: hosting, analytics (Google), marketing (Meta), email, and payment processors (e.g., Stripe/PayPal). They process data under our instructions.
- Legal/Compliance: to authorities where required by law.
- We do not sell your personal data.
International transfers
Your data may be processed in countries outside your own (for example, by global cloud or analytics providers). Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
Retention
- Contact/support messages: up to 24 months after last interaction.
- Order/booking records: up to 6 years for tax/accounting.
- Analytics data: per provider defaults (e.g., Google Analytics typical 14–26 months when enabled).
Cookies and tracking
We use essential cookies (to run the Site) and, with your consent, analytics/UX cookies. The cookie banner lets you accept, decline, or customize preferences. You may also control cookies in your browser. Disabling non‑essential cookies may reduce certain features.
- Essential: security, load balancing, preference storage (e.g., cookieChoice).
- Analytics/UX: Google Analytics, Meta Pixel (to understand traffic and improve content).
Your rights
Subject to local law, you may have the right to access, rectify, delete, restrict, or object to processing of your personal data, and to data portability. Where processing is based on consent, you may withdraw consent at any time. To exercise rights, email hello@move2malaysia.co. You may lodge a complaint with your local supervisory authority.
Security
We implement reasonable technical and organizational measures to protect personal data. No method of transmission or storage is fully secure; risks remain.
Children
The Site is not intended for children under 16. We do not knowingly collect personal data from children.
Third‑party links
Our content may link to third‑party websites. Their privacy practices are governed by their own policies.
Changes to this Policy
We may update this Policy from time to time. The “Effective date” reflects the latest version. Material changes may be highlighted on the Site.
Contact
Questions about this Policy or your data can be sent to hello@move2malaysia.co or mailed to: 17 Linda Center, Martinborough RH12 1AS. Phone: +44 7727 074308.